managers can create qr codes for other people, but not for themselves
reps can create their own qr codes
Check freedom forever to see if a lead is marked as Home Depot Retail
If this is the case, just add the lead to the app
You don't need to change QR codes. The issue is Freedom server goes down at time.
In Freedom Forever Portal
1) Click QR code icon
If you don't have this "Retail QR Code Generator" email rtlops@vitlpower.com
2) Choose the store
3) download or screenshot QR code and sent to rep
How to create a QR Code for a Rep
In Freedom Forever Portal
1) Click on users
2) Type in the name of rep
3) Click impersonate button
4) Click QR code icon
5) Choose the store
6) download or screenshot QR code and sent to rep
QR Codes are used due to new laws that are going to be in place
This shows that we received consent from the device to contact them
Customer must do it from their device
Customer scans QR code
Customer fills out a form
If it does not work on the reps phone
Go Into Freedom and grab a new QR Code
(these are rough notes that need to be cleaned up)
Manager can qr code can work, scan on qr code and sent it to the rep and customer text to the customer. Manager then
Manager can scan own qr code, copy url and send to rep
Rep then sends link to customer via text
customer does it on phone
text message goes to the manager
manager text link to the rep (to the phone that is not working)
when rep clicks link it pulls up crm to schedule appointment
tab licensed lead setter (qr code worked)